Contact

We're here to help! If you have any questions about our products, your order, shipping, or anything else, our friendly support team is happy to assist.

Customer Support

Email: support@pugal.shop
Phone: +61 (02) 6768 8083
Address: 11 Ross St, Inverell NSW 2360, Australia
Support Hours: Monday–Friday, 9:00 AM–5:00 PM AEST (Melbourne) (GMT+10:00)
Live Chat: Available on-site

Our live chat is available directly on our website during business hours for quick assistance.

Response Time

We aim to respond to all email inquiries within 24 business hours.

Thank you for choosing Pugal. We appreciate your trust and look forward to helping you and your furry friends!